Greta will talk about 

1. the importance of aligning an organisation’s stated values and purpose with the actual experiences new employees go through. 

2. the concept of journey design to map out the emotional highs and lows that employees face, drawing parallels with customer experience touchpoints. 

3. identify the critical touchpoints in the employee journey to help the audience understand better the associated emotions, to mitigate disillusionment from misaligned experiences.